Words can not convey the amount of gratitude I feel towards you and Mal. The two of you have been wonderful, and despite the melt down that Jeronimo is having (sure wish i had those ear plugs....) I feel like the two of you have lifted the world off of my shoulders! I honestly don't know what the near future would hold for my giant white bird if I had not contacted Mickaboo. You are a huge asset to them, and I deeply appreciate all that you do for the love of birds. We plan on following all of your instructions and applying them to the other birds, (neither of which i feel we have the same problems with..........yet..........). I will be in touch with our progress and questions as we move forward. Thank you for understanding my emotional commitment, and my, literally crying in your ear over this. You are a wonderful, wonderful man. Your birds are lucky to have you! Best of luck to you in all you do. I will be in touch!